Mug with matching underplate

Mug

• Height: approx. 6 – 6.5 cm / 2.36 – 2.56 inch
• Diameter top edge: approx. 7.5 cm / 2.95 inch

Saucer / Sign

• Height: approx. 1 cm / 0.39 in
• Top diameter: approx. 12 – 12.5 cm / 4.72 – 4.92 in

Shipments are possible to Belgium, the Netherlands, Germany, France and Luxembourg.

Weight: The shipping weight shown is per item. For orders of multiple items, the total shipping weight will be adjusted accordingly.

Returns and complaints policy

Due to the fragility and handmade nature of our products, returns are generally not possible. Exceptions are made in the following cases:

• The product was delivered damaged.
• There is a demonstrable production error.

Important: Damage upon delivery must be reported in writing within 7 calendar days of receipt. Please include clear photos of the packaging before and after opening , along with images of the damage to the product itself.

Return procedure

• Send an email to pb.keramiek@outlook.be with:       
  • A description of the problem
  • Photos as proof of damage or error

  We will contact you as soon as possible to offer a suitable solution (replacement or refund).